18+
Entertainment only. Not real money. Virtual coins and points only.

Community guidelines — Canada

Community illustration

These guidelines set expectations for behaviour across Bonusclaimaccess communities serving Canadian players. They aim to keep the space friendly, fair, and welcoming while protecting players, moderators, and the experience built around virtual coins and social casino content.

Core principles

Respect
  • Treat others with respect; abusive language and targeted harassment are not permitted.
  • Keep discussions focused on social casino topics: game tips, bonuses, rewards, and reviews.
  • Protect personal data: do not request or share sensitive personal details in public threads.
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Content standards

Content should be useful, accurate, and related to our social casino community in Canada. Avoid disruptive posts and misleading claims about bonuses, payouts, or app behaviour.

Allowed
  • Game strategy discussion and tip-sharing.
  • Reports of app behaviour, screenshots of issues (without personal info).
  • Helpful reviews of social casino features and rewards.
Prohibited
  • Harassment, hate speech, or threats.
  • Selling or advertising real-money gambling services.
  • Sharing personal contacts or payment details publicly.
Standards

Reporting & moderation

If community rules are breached, report the content to moderators for review. Our team assesses reports and applies proportionate actions.

Use the report link next to a post or reach out via Contacts. Include context and timestamps to help moderators review quickly.

Reports are reviewed against these guidelines and applicable local rules in Canada. Actions are based on severity and repeat behavior.

If you believe an action was incorrect, contact the team at the address in the footer with your case details and any supporting information.

Moderator team

Moderator face
Community Lead — Alex

Alex oversees moderation, reviews reports, and coordinates safety work across the site. Reach out via Contacts for escalation.

Contact moderators
Team

Enforcement matrix

Consequences depend on the severity and frequency of breaches.

Infraction Typical response Escalation
Minor harassment Warning and content removal Temporary suspension if repeated
Hate speech Immediate removal and suspension Permanent ban for severe incidents
Sharing personal data Content removal and user notice Suspension and moderator review

Frequently asked questions

Yes, advertising is allowed when factual and transparent. Avoid misleading claims about real-money payouts or guarantees.

Response times vary; simple reports may be addressed within days, more complex cases can take longer due to fact-finding and appeals.
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